Name: Vance & Mercer Security Ecosystem
Brand: Vance & Mercer
Availability: PreOrder

Question 1

When will shipping begin?

Accepted Answer

We expect to begin shipping the first Vance & Mercer devices in Q3 2026. All Kickstarter backers will receive their units before general availability.

Question 2

Is the hardware open source?

Accepted Answer

Yes. Vance & Mercer is committed to open-source principles. All hardware schematics, PCB designs, firmware source code, and software tools will be released under open-source licenses.

Question 3

Does the AI work offline?

Accepted Answer

Yes. All AI processing is done locally on the central hub. No information is sent to the cloud, ensuring maximum privacy and completely offline operation.

Question 4

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Kickstarter backers in the US, Canada, UK, Australia, and EU will receive priority shipping.

Question 5

What is the warranty policy?

Accepted Answer

Every Vance & Mercer device comes with a 2-year manufacturer warranty covering defects in materials and workmanship.